Self assessment

when I start the this course named call center I remember that I did not knew anything about call center because was new field for me at the beginning I thought that work in a call center was an easy  job  but is a hard work in a call center because can be stressful job, the graveyard shift is the most difficult thing about working in a call center, monotonous work,  but can be good to like experience to get talking with real Americans speaker to get a best prestige, get a good commission and don’t discriminate other people in public, so I was with the big expectation about the new teacher what different ways to teach he apply moreover  I was very nervous but when Carlos arrives I knew that he used a different methods of teaching very interesting and I love his methodology of teaching.

I remember the first day started talking about the question that the teacher made about our expectation this course.

The first day I would feel very comfortable.

The teacher shared to us any interesting and important topics that can apply not only in call center fate in any field.

Another point that caught my attention was that dress codes in call center are very informal agent would probably be wearing jeans, shirt, and rubber shoes.

I think that ties course was very good and was nice to be in this group all was very nice.

I learned a lot of about this course was very interesting for me. I will assign myself a 7.5.

The practice in the lab was the most difficult for me because I know that need learn more about computer skills and typing skills was not easily.

Thanks for share your knowledge with us Carlos, was a good experience for me thanks.